I have recently started using Hyperic to monitor services on several servers and ran into a problem with two different servers where I needed to monitor Tomcat 6.0 availability on a Windows 2003 platform. Turns out the problem was the service query to find the process in Windows was not able to find the Tomcat process like it should have. Thanks to the support forum question and answer below I was able to fix my problem. Basically I had to change the process.query in Hyperic for the Tomcat service to be Pid.Service.eq=Service name (in this case Tomcat6).
Support Forums : Tomcat 6 availability issue ...
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